What to know about renting from Croskey
Common resident costs, disclosed up front
We would rather you understand these costs before you sign than discover them later. Two monthly program costs apply to every resident. Some items below are optional conveniences, some are required safety or lease-related responsibilities, and the rest are situational fees charged only when the situation actually happens. If anything is unclear, ask us: this page exists so there are no surprises.
The two monthly program costs
Resident Technology Cost
$20/moThe tools that run your tenancy
- One online portal for rent, your account, and documents
- Maintenance requests in a few clicks, tracked to completion
- Mobile app access wherever you are
- Flexible payment methods to fit how you manage money
Resident Maintenance Cost
$15/moHelp around the clock
- 24/7 maintenance response for urgent issues, day or night
- A dedicated maintenance concierge who owns your request end to end
- Prompt follow-through to help keep small problems from becoming bigger ones
Both program costs are required for all residents and start with your second month, billed in arrears for the prior month of service. They apply to residential and commercial units alike.
Liability insurance: required for every resident
Every resident carries liability insurance with at least $100,000 in coverage. It protects you financially if you are found responsible for damage to the home or an injury on the premises.
Use any insurance carrier you like: just name the property manager as an additional interest and send proof within 14 days of move-in. If we do not receive proof, you are enrolled in the default policy at $11 per month plus a $3 administrative charge (pricing as of March 9, 2024), added to rent so coverage never lapses.
Optional programs that make life easier
HVAC Filter Replacement Program
$98.34 per quarter
We handle scheduled HVAC filter replacement so you don’t have to think about it.
Clean filters mean healthier air, lower energy bills, and a longer-lasting system. Prefer to change them yourself? That is fine. If it slips your mind, we will step in to protect the system, with a charge for our time.
Dryer Vent Cleaning Program
$250 when performed through Croskey’s annual service
Annual professional vent cleaning, handled for you.
Lint buildup is a fire hazard, so a professional dryer vent cleaning once a year is required for every home. Do it yourself and show us the receipt, or opt in and we schedule it. If no proof of cleaning is provided, we arrange it and bill the cost plus an administrative fee.
Yard Care Program
$105/mo
Mowing, weeding, and upkeep handled by professionals.
Front and back yards must stay maintained: grass cut, planting beds weed-free, no dead plants. Opt in and our team handles all of it. If you opt out but the yard falls behind, we arrange the work and bill the cost plus an administrative fee.
Situational fees, in plain sight
None of these are part of normal renting. Each one exists to cover the real cost of a specific situation, is charged case by case, and most residents never see most of them.
| Fee | Amount | When it applies |
|---|---|---|
| Late rent fee | 5% of monthly rent | Rent unpaid by the 3rd of the month; late fees are credited first, then rent |
| Service of notice posting | $75 ($100 weekend) | A pay-or-quit or lease-violation notice is posted; rises $50 each successive posting |
| Returned payment (NSF) | $25 | A payment fails or is returned due to resident error |
| Lease administration | $100 | Once at lease signing; covers the move-in inspection and the condition video you get access to |
| Lease processing for modifications | $50 | Any change that modifies the lease: adding or removing an occupant, adding a pet |
| Lease modification (tenant change) | 25% of one month’s rent or $250, whichever is less | One or more original tenants want to remain after a tenant gives notice, with or without new roommates; new applications and qualifications are required |
| Roommate change-out | $75 | One approved tenant leaves the lease while another remains in the home |
| Early move-in | $50 | Moving in earlier than the date the lease was signed for |
| Rush move-in | $100 | Same-week turnarounds that require dropping everything to accommodate |
| Later move-in date change | $50 | Pushing the move-in date later; case-by-case with owner approval |
| Utilities set up | $75 | We set up utilities on your behalf |
| Utility cross-over | $75 | Utilities not transferred to your name on time |
| Early deposit check | $75 | Requesting the deposit immediately after the walkthrough instead of the normal within-21-days process |
| Move-out cleaning (optional service) | $895 | We arrange maids plus carpet cleaning at move-out to reduce the risk of additional cleaning charges from work not done correctly |
| Administration for cleaning or repairs | $200 | Arranging vendors for cleaning or repairs caused by resident negligence; receipts kept |
| Rekey / lockout | $250 | Lockout assistance or lost keys; drilling a lock can add locksmith costs |
| Keys and remotes not returned | $250 rekey; $150 per remote or HOA/pool key | Keys, garage remotes, or HOA/pool cards not returned at move-out |
| Lock box removal | $50 | A lockbox is removed from the home without prior permission |
| HOA administration | $25 | Each HOA violation letter caused by resident action (lawn, garbage cans, parking) |
| Certified letter | $25 | A certified letter has to be sent for negative reasons |
| After-hours maintenance | $75 | Routine (non-emergency) service calls outside business hours; never applies to emergencies |
| Annual pet inspection | $100 | All residents with an approved pet agreement; noted damage must be corrected within 14 days |
| Holdover | Three times monthly rent | Remaining in the home after a proper notice to vacate, per the lease |
| Collection administrative | Higher of $300 or 20% of balance | An unpaid balance has to be sent to collection |
| Stop payment | $50 | A check to you is lost for reasons that are the resident’s fault (e.g. wrong forwarding address) |
| Re-issue check | $25 | Re-issuing a lost check; usually alongside the stop payment cost |
Amounts reflect Croskey’s resident fee schedule as currently published. Your lease agreement is the controlling document: fees apply only as written in your lease.
Renting questions, answered
Do I pay anything besides rent?
Two monthly program costs apply to every resident: the Resident Technology Cost ($20/mo) and the Resident Maintenance Cost ($15/mo). They fund the portal, the mobile app, and 24/7 maintenance response. Beyond those, some items are optional conveniences, some are required safety or lease-related responsibilities, and the rest are situational fees charged only when the situation actually happens.
When do the monthly program costs start?
With your second month. They are billed in arrears, reflecting the prior month of service, not charged in advance.
Is liability insurance required?
Yes. Every resident carries at least $100,000 in liability coverage, from any carrier, with the property manager named as an additional interest. Without proof within 14 days of move-in, you are enrolled in the default policy at $11/mo plus a $3 administrative charge.
What happens if rent is late?
A late fee of 5% of monthly rent applies on the 3rd of the month. If a pay-or-quit notice has to be posted, a $75 posting cost applies ($100 on weekends), rising $50 with each successive posting.
Are the optional programs required?
The HVAC filter and yard care programs are optional conveniences. Annual dryer vent cleaning is required for safety, but you choose who does it: hire your own professional and show the receipt, or opt into our program and we handle it.
Where do these numbers come from?
They reflect Croskey’s resident fee schedule as currently published. Your lease agreement is always the controlling document: fees apply only as written in your lease.
Questions about a cost on this page?
Call our Pittsburg team, Mon-Fri, 9 AM to 5 PM, and we will walk through any line on this page with you before you sign.