Our proven process

Our proven property management process in Pittsburg and the Bay Area

We manage every part of your rental with a strategic, proven approach built for Pittsburg and East Bay landlords. From screening and inspections to maintenance and clear financial reporting, the process is designed to maximize your property value, reduce risk, and give you a seamless, low-stress experience.

Croskey Property Management

End-to-End Management

1. Rent-Ready Prep2. Marketing & Showings3. Tenant Screening4. Online Rent Payments5. Resident Support6. Maintenance, Handled7. Monthly Reporting8. Annual Inspection9. Lease Renewal10. Move-Out & Deposit

Why our proven process works for local landlords

Good property management is more than rent collection. It takes proactive care, expert communication, and detailed oversight, backed by local market knowledge and modern technology.

  • Attract and keep high-quality residents
  • Stay compliant with California rental law
  • Protect your investment with regular upkeep
  • Get clear, actionable financial and performance reports
  • Support both hands-on and full-service owners

The 10 steps, start to finish

From listing your property to returning a resident's deposit, here is exactly what we handle.

1Step 1 of 10

Property preparation

Before your home hits the market, we make sure it is rent-ready and priced for your market.

  • Rent-readiness review and repair recommendations
  • Market-based rent pricing
  • Pre-listing prep guidance

Croskey Property Management

Rent-Ready Prep

2Step 2 of 10

Property marketing

We market your property widely and coordinate showings to place a qualified resident fast.

  • High-quality listing photography
  • Immersive 3D virtual tours
  • Syndication across major rental sites
  • Zillow premium syndication
  • Lease drafting and administration
  • Coordinated in-person and self-guided showings

Croskey Property Management

Marketing & Showings

3Step 3 of 10

Tenant screening and placement

We identify the best-qualified resident through a thorough, fair, and consistent screening process.

  • Credit, income, and rental-history screening
  • Consistent, criteria-based evaluation
  • Clear lease execution
  • New-resident orientation
  • Move-in condition report with photos

Croskey Property Management

Tenant Screening

4Step 4 of 10

Rent collection and disbursement

We make paying rent easy and get your money to you quickly.

  • Secure online rent and deposit payments
  • Direct deposit of owner proceeds
  • Professional, lawful handling of late payments and evictions

Croskey Property Management

Online Rent Payments

5Step 5 of 10

Resident support

Responsive resident support keeps good residents longer and protects your asset.

  • Dedicated resident services contact
  • 24/7 resident portal for payments and requests
  • Lease compliance enforcement
  • Careful handling of lease change requests

Croskey Property Management

Resident Support

6Step 6 of 10

Maintenance and upkeep

We protect your asset with proactive, well-documented maintenance.

  • Fast diagnostics and root-cause fixes
  • Vetted vendor coordination
  • Owner approval before repairs
  • Photo-documented repair billing
  • 24/7 urgent response

Croskey Property Management

Maintenance, Handled

7Step 7 of 10

Financial records and reporting

Clear reporting so you always know how your investment is performing.

  • Comprehensive monthly owner statements
  • Bill and expense management
  • Year-end cash-flow summary

Croskey Property Management

Monthly Reporting

8Step 8 of 10

Annual walkthroughs

Yearly inspections catch small issues before they become costly problems.

  • Smoke and CO alarm testing
  • Plumbing leak checks
  • Full interior and exterior photo walkthrough
  • HVAC filter check and resident education
  • Report stored in your owner portal

Croskey Property Management

Annual Inspection

9Step 9 of 10

Lease renewal

We handle renewals end to end, including market-based rent increases.

  • Comparable-rent market analysis
  • Owner-approved renewal offer
  • Lease extension drafting with required disclosures

Croskey Property Management

Lease Renewal

10Step 10 of 10

Move-out and deposit return

When a resident leaves, we manage the turnover and deposit refund in line with California law.

  • Clear vacate guidelines
  • Pre-vacate inspection
  • Utility coordination
  • Final walkthrough
  • Lawful security-deposit disposition

Croskey Property Management

Move-Out & Deposit

Common questions

What types of properties do you manage?

We manage houses, duplexes, and small multi-unit buildings across Pittsburg and the surrounding Bay Area. Whether you own one rental or several, we tailor our services to your investment goals.

Can I stay involved if I want to?

Yes. We offer flexible options, from full-service management to lease-only support, so you choose your level of involvement.

How often will I get updates?

You receive detailed monthly financial statements plus an annual property evaluation, so you are always informed.

How do you keep resident quality high?

We screen every applicant consistently against the same criteria (credit, income, and rental history) and document the home condition at move-in to protect everyone involved.

Ready to experience the difference?

See how the process fits your property. Review our pricing or book a no-pressure consultation.

Licensed California brokerage, DRE #01990430